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JFW Industries Customer Perception Survey


Please rate the following in order of importance.

5 = Most Important 1 = Least Important


Low Cost :  
Fast Delivery :  
Quality Product :  
Customer Service :  
Technical Knowledge of Staff :  
PLEASE RATE JFW INDUSTRIES
ON THE REMAINDER OF THESE QUESTIONS.


JFW offers cost competitive products. :
  5-Always
4-Often
3-Sometimes
2-Occasionally
1-Never

Lead times meet your in-house dates. :   5-Always
4-Often
3-Sometimes
2-Occasionally
1-Never

Orders are delivered on time. :   5-Always
4-Often
3-Sometimes
2-Occasionally
1-Never

JFW provides quality products. :   5-Always
4-Often
3-Sometimes
2-Occasionally
1-Never

The Customer Service Department is
friendly and responds in a timely manner.
:
  5-Always
4-Often
3-Sometimes
2-Occasionally
1-Never

The JFW staff possesses technical knowledge of
their products and general industry specifications.
:
  5-Always
4-Often
3-Sometimes
2-Occasionally
1-Never

Would you recommend JFW to
a colleague or co-worker?
:
  Yes
No

Additional Comments :  
   
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