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Customer Service

Placing Orders:
JFW accepts orders via phone, fax, email or online.

To place an order online, view our list of available products for online purchase.

To place an order by phone, please call us at 317-887-1340, by fax at 317 887-1340, or by email at


Payment Methods:
We accept Mastercard, Visa, American Express and Discover, and also wire transfer. If you would like to establish Net 30 day terms, please contact us at 317 887-1340 or for a credit application.


Request the status of an order, a tracking number or an invoice

Request the Status of an OrderRequest a Tracking NumberRequest an Invoice